Website Terms and Conditions

eNurse Website Terms of Use

Effective Date: 16.06.2026

Welcome to the eNurse Pty Ltd website ("Website"). These Terms of Use govern your access to and use of our Website, including any purchases made through our online store.

By accessing or using this Website, you agree to be bound by these Terms of Use. If you do not agree with these Terms, you must not use this Website.

About Us

This Website is owned and operated by eNurse Pty Ltd (ABN 21 146 350 665) ("eNurse", "we", "us" or "our").

Registered Office:

43 Millennium Place

Tingalpa QLD 4173

Australia

2.Changes to These Terms

We reserve the right to amend these Terms of Use at any time. Changes will take effect immediately upon publication on the Website. Your continued use of the Website constitutes acceptance of any updated Terms.

Website Access

You may access and use this Website for lawful personal and business purposes only.

You must not:

Use the Website in any way that breaches any applicable law or regulation;
Interfere with the operation or security of the Website;
Attempt to gain unauthorised access to any part of the Website or its systems;
Introduce viruses, malware or harmful code;
Use automated systems, bots or scraping tools without our prior written consent.

Product Information

We make reasonable efforts to ensure that product descriptions, specifications, pricing, images and availability are accurate.

However:

Product images are provided for illustrative purposes only;
Colours may vary depending on your device display;
Packaging and product specifications may change from time to time;
We do not warrant that all information is error-free, complete or current.

Pricing

All prices displayed on the Website are in Australian Dollars (AUD).

Unless otherwise stated, prices include Goods and Services Tax (GST).

We reserve the right to change prices without notice.

Despite our best efforts, pricing errors may occasionally occur. If a pricing error is identified after an order is placed, we may:

Contact you to confirm whether you wish to proceed at the correct price; or
Cancel the order and provide a full refund.

Orders

Submission of an order does not constitute acceptance of that order by eNurse.

An order is accepted only when:

Payment has been successfully processed; and
We issue an order confirmation or dispatch notification.

We reserve the right to refuse, cancel or limit any order where reasonably necessary, including where:

Products are unavailable;
Pricing or product information is incorrect;
Fraudulent activity is suspected;
Payment cannot be verified.

Payment

Payments must be made using the payment methods offered through the Website.

All online transactions are processed through secure third-party payment providers.

We do not store complete credit card details on our systems.

Shipping and Delivery

Delivery timeframes are estimates only and are not guaranteed.

Risk in goods passes to you upon delivery to the nominated delivery address.

Further information regarding shipping, delivery timeframes and associated costs is available in our Shipping Policy.

Returns, Refunds and Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

You may be entitled to a repair, replacement, credit or refund where goods fail to meet consumer guarantees.

Change-of-mind returns may be accepted in accordance with our Returns and Refunds Policy.

Our Returns and Refunds Policy forms part of these Terms and should be read in conjunction with them.

Customer Accounts

Where you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials;
Restricting access to your account;
Ensuring account information remains accurate and current.

You must notify us immediately if you suspect unauthorised access to your account.

We reserve the right to suspend or terminate accounts where misuse is identified.

Intellectual Property

All content on this Website, including:

Text;
Product descriptions;
Logos;
Graphics;
Photographs;
Designs;
Videos;
Software; and
Website layout,

is owned by or licensed to eNurse and is protected by Australian intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit or exploit any content without our prior written consent.

User Content

Where you submit reviews, comments, testimonials or other content to the Website, you grant eNurse a non-exclusive, royalty-free, perpetual licence to use, reproduce, publish and display that content for business and marketing purposes.

You warrant that any content you submit:

Is accurate;
Does not infringe third-party rights;
Is not unlawful, offensive, defamatory or misleading.

Third-Party Links

This Website may contain links to external websites.

These links are provided for convenience only. We do not endorse and are not responsible for the content, security or privacy practices of third-party websites.

Limitation of Liability

To the maximum extent permitted by law, eNurse excludes all warranties, representations and conditions not expressly stated in these Terms.

Where liability cannot be excluded, our liability is limited to the extent permitted by law.

Nothing in these Terms excludes any rights, guarantees or remedies that cannot be excluded under Australian Consumer Law.

Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

Termination

We may suspend, restrict or terminate access to the Website at any time without notice where we reasonably believe these Terms have been breached or where required to protect our business, customers or systems.